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Payment Link: Terima Pembayaran Dengan Mudah dan Cepat
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Our Support Team is Ready to Help you
Headquarters
Pasaraya Blok M, Building B, 4th Floor Jl. Iskandarsyah II No. 2 South Jakarta 12160
Call Center
+62.804.140.1099
support@midtrans.com
Monday - Friday 08.00-21.00 WIB
Registration and Service Information
Registration and Service Information
Question
- What products and services does Midtrans provide?
- How to sign up for a Midtrans account
- Registration issue
- Going live after creating an account
- How to activate additional payment channels
- Can I receive payments using other currency than Rupiah?
- Is there any type of business that cannot use Midtrans’s services?
- Difference between Sandbox and Production mode
- Other question
While we work with different kinds of online businesses (i.e. individual sellers, SME’s, multinational e-commerce companies, etc) in order to comply with the regulation, we are currently unable to provide our services to businesses who sell :
1. Illegal drugs and/or substances without BPOM license;
2. Pornographic materials;
3. Online gambling services;
4. Counterfeit products;
5. Any other goods or services that are prohibited by the Indonesian Government.
Each type of business and payment channel might require different documents during onboarding, please reach out to our team by clicking "Iya" button below, fill out and submit the form.
Headquarters
Pasaraya Blok M, Building B, 4th Floor Jl. Iskandarsyah II No. 2 South Jakarta 12160
Call Center
+62.804.140.1099
support@midtrans.com
Monday - Friday 08.00-21.00 WIB
Headquarters
Pasaraya Blok M, Building B, 4th Floor Jl. Iskandarsyah II No. 2 South Jakarta 12160
Call Center
+62.804.140.1099
Monday - Friday 08.00-21.00 WIB
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