Midtrans is up and running

May 25, 2025 23:30 PM - May 26, 2025 05:30 AM +07
May 25, 2025 16:30 PM - 22:30 PM UTC

SNAP, Core API, VT-Web, Payment Link, Merchant Administration Portal, Promo Engine

Dear Midtrans Merchant,
As part of our ongoing commitment to provide you with better service, we'll perform a scheduled upgrade tomorrow, SUNDAY, 25 MAY AT 11:30 PM until MONDAY, 26 MAY AT 5:30 AM.

During this period, the Midtrans Dashboard will be temporarily inaccessible. Payout reports will also be delayed during this time.

Please note that the upgrade may be completed earlier than planned, and we'll notify you as soon as it's done.
We apologize for the inconvenience and appreciate your patience as we work to serve you better. Should you have any concerns and/or questions, please contact support@midtrans.com

Regards,
Midtrans Operations

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Kepada Merchant Midtrans,
Sebagai komitmen kami untuk memberikan pengalaman yang lebih baik, kami akan melakukan peningkatan sistem besok, MINGGU, 25 MEI PUKUL 23.30 WIB hingga SENIN, 26 MEI PUKUL 05.30 WIB.

Selama proses ini berlangsung, Midtrans Dashboard tidak dapat diakses untuk sementara waktu, dan Laporan Penarikan Dana juga akan mengalami keterlambatan.

Sebagai informasi, proses peningkatan sistem dapat selesai lebih cepat dari jadwal. Kami akan menginformasikan Anda saat proses selesai.

Kami memohon maaf atas ketidaknyamannya. Terima kasih atas pengertian Anda. Silakan menghubungi support@midtrans.com apabila terdapat kendala atau pertanyaan lebih lanjut mengenai hal ini.

Hormat kami,
Midtrans Operations

May 26, 2025 00:00 AM - 05:00 AM +07
May 25, 2025 17:00 PM - 22:00 PM UTC

SNAP, Core API, VT-Web, Payment Link, Promo Engine

Dear Midtrans Merchants,
We would like to inform you that we're upgrading our systems to improve your experience. This upgrade may require up to three sessions, scheduled as follows:

Monday, 26 May from 12:00 AM to 5:00 AM
Wednesday, 4 June from 12:00 AM to 5:00 AM
Wednesday, 11 June from 12:00 AM to 5:00 AM

During this period, the Midtrans Dashboard will be temporarily inaccessible. Payout reports will also be delayed during this time.
Please note that the upgrade may be completed earlier than planned, and we'll notify you as soon as it's done.
We apologize for the inconvenience and appreciate your patience as we work to serve you better. Should you have any concerns and/or questions, please contact support@midtrans.com

Regards.
Midtrans Operations

==========

Kepada Merchant Midtrans,
Bersama ini kami informasikan bahwa Midtrans akan melakukan peningkatan sistem untuk memberikan pengalaman yang lebih baik bagi Anda.
Proses ini akan berlangsung dalam tiga tahap, sebagai berikut:

Senin, 26 Mei mulai pukul 00:00 WIB hingga pukul 05:00 WIB
Rabu, 4 Juni mulai pukul 00:00 WIB hingga pukul 05:00 WIB
Rabu, 11 Juni mulai pukul 00:00 WIB hingga pukul 05:00 WIB

Pada saat proses ini berlangsung, Midtrans Dashboard tidak dapat diakses untuk sementara waktu, dan Laporan Penarikan Dana juga akan mengalami keterlambatan.
Sebagai informasi, proses peningkatan sistem dapat selesai lebih cepat dari jadwal. Kami akan menginformasikan Anda saat proses selesai.
Kami memohon maaf atas ketidaknyamannya. Terima kasih atas pengertian Anda. Silakan menghubungi support@midtrans.com apabila terdapat kendala atau pertanyaan lebih lanjut mengenai hal ini.

CATATAN : Mohon maaf atas kesalahan tanggal pada pengumuman sebelumnya, harap merujuk pada tanggal baru dalam pengumuman ini.

Hormat kami,
Midtrans Operations

May 29, 2025 23:00 PM - 23:30 PM +07
May 29, 2025 16:00 PM - 16:30 PM UTC

SNAP, Core API, VT-Web, Payment Link, Promo Engine

Dear Midtrans Merchant,

We're pleased to let you know that our system maintenance has been successfully completed, and no further sessions are planned. All midtrans services are now fully accessible as usual.

Thank you for your patience and support during this process. We are committed to providing you with the best experience possible.

If you have any questions, feel free to reach out to our support team at support@midtrans.com

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Kepada Merchant Midtrans,

Bersama ini kami informasikan proses peningkatan sistem Midtrans telat selesai dilakukan dengan lancar, dan saat ini tidak ada sesi lanjutan yang direncanakan. Seluruh layanan di Midtrans sudah bisa diakses kembali.

Terima kasih atas pengertian dan dukungan Anda. Kami berkomitmen untuk terus melayani Anda lebih baik.

Jika Anda memiliki pertanyaan lebih lanjut, dapat menghubungi kami di support@midtrans.com

June 11, 2025 00:00 AM - 01:00 AM +07
June 10, 2025 17:00 PM - 18:00 PM UTC

BNI VA

Dear Merchant/Partner,

We have received information from BNI that BNI having system maintenance impact to BNI Virtual Account from June 11, 2025, 12:00 AM Jakarta Time to 01:00 AM Jakarta Time .
Should you have any concerns or questions, please get in touch with support@midtrans.com.

Regards,
Midtrans Operations

==========

Dear Merchant/Partner,

Kami menerima informasi dari BNI bahwa BNI melakukan pemeliharaan sistem berdampak terhadap BNI VA dari 11 Juni 2025 pukul 00:00 WIB hinge pukul 01:00 WIB.

Jika terdapat pertanyaan lebih lanjut, silakan hubungi kami di support@midtrans.com.

Hormat kami,
Midtrans Operations

Dear Merchant/Partner,

We would like to inform you of a system maintenance to the BNI Virtual Account service. The maintenance schedule from 12:00 AM to 01:00 AM Jakarta time. Maintenance has been finished and service has fully recovered.

We deeply regret any inconvenience this may cause.

Should you have any concerns or inquiries, please do not hesitate to reach out to our dedicated support team at support@midtrans.com.

Thank you for your continued partnership, understanding, and patience.

Best Regards,
Midtrans Operations

==========

Dear Merchant/Partner,

Kami ingin memberitahukan bahwa terjadi pemeliharaan sistem pada layanan BNI VA. Jadwal pemeliharaan dari pukul 00:00 WIB hingga pukul 01:00 WIB. Pemeliharaan telah teratasi dan layanan telah kembali normal.

Kami mohon maaf atas segala ketidaknyamanan yang mungkin timbul akibat gangguan ini.

Jika Anda memiliki pertanyaan, jangan ragu untuk menghubungi tim dukungan kami di support@midtrans.com.

Terima kasih atas pengertian dan kesabaran Anda.

Hormat kami,
Midtrans Operations

June 14, 2025 12:00 PM - June 15, 2025 04:30 AM +07
June 14, 2025 05:00 AM - 21:30 PM UTC

IRIS

Dear Merchant/Partner,

We want to give you an update that there will be an urgent scheduled maintenance from BCA on the BCA disbursements service. During this maintenance, all disbursements processed to BCA beneficiaries will be unavailable.

Maintenance will be conducted on:
Day, Date: Sunday, 15 June 2025
Time: 12.00 PM - 4.30 AM Jakarta time
Duration: 4 hours 30 minutes

We sincerely apologize for the short notice, as we received this update from our associated partner less than 1 hour ago. Your understanding during this unforeseen maintenance is greatly appreciated.

Should you have any concerns or questions, please contact support@midtrans.com.

Best Regards,
Midtrans Operations

==========

Dear Merchant/Partners,

Kami ingin memberikan informasi bahwa akan terdapat pemeliharaan sistem mendesak dari BCA pada layanan disbursement BCA. Selama pemeliharaan sistem berlangsung, semua disbursement ke BCA tidak dapat diproses.

Detail pemeliharaan:
Hari, Tanggal: Minggu, 15 Juni 2025
Waktu: 00.00 WIB - 04.30 WIB
Durasi: 4 jam 30 menit

Mohon maaf atas pemberitahuan singkat ini, karena kami baru mendapat pembaruan dari Partner terkait kurang dari 1 jam yang lalu. Pengertian Anda selama pemeliharaan ini sangat kami hargai.

Jika Anda memiliki kekhawatiran atau pertanyaan, jangan ragu untuk menghubungi support@midtrans.com.

Hormat Kami,
Midtrans Operations

June 14, 2025 12:00 PM - June 15, 2025 04:30 AM +07
June 14, 2025 05:00 AM - 21:30 PM UTC

BCA VA, BCA KlikPay

Dear Merchant/Partner,

We want to give you an update that there will be an urgent scheduled maintenance from BCA on the BCA Virtual Account service. During this maintenance, all transactions processed through BCA Virtual Account will be unavailable.

Maintenance will be conducted on:
Day, Date: Sunday, 15 June 2025
Time: 12.00 PM - 4.30 AM Jakarta time
Duration: 4 hours 30 minutes

We sincerely apologize for the short notice, as we received this update from our associated partner less than 1 hour ago. Your understanding during this unforeseen maintenance is greatly appreciated.

Should you have any concerns or questions, please contact support@midtrans.com.

Best Regards,
Midtrans Operations

==========

Dear Merchant/Partners,

Kami ingin memberikan informasi bahwa akan terdapat pemeliharaan sistem mendesak dari BCA pada layanan BCA Virtual Account. Selama pemeliharaan sistem berlangsung, semua transaksi melalui BCA Virtual Account tidak dapat diproses.

Detail pemeliharaan:
Hari, Tanggal: Minggu, 15 Juni 2025
Waktu: 00.00 WIB - 04.30 WIB
Durasi: 4 jam 30 menit

Mohon maaf atas pemberitahuan singkat ini, karena kami baru mendapat pembaruan dari Partner terkait kurang dari 1 jam yang lalu. Pengertian Anda selama pemeliharaan ini sangat kami hargai.

Jika Anda memiliki kekhawatiran atau pertanyaan, jangan ragu untuk menghubungi support@midtrans.com.

Hormat Kami,
Midtrans Operations