We collect identifying information or information that can be used to identify, contact, or locate the person or device associated with that information ("Personal Information"). We may collect the information in various forms and purposes (including permitted purposes under applicable laws and regulations).
We will collect Personal Information of Consumer (Cardholders and/or Electronic Money Users) (“Consumers”) when the Consumer registers or uses our services related to the purchase of goods and/or services sold/offered by the Merchant. Consumer Personal Information that we collect including, but not limited to:
|1.||information related to ordering or purchasing goods and/or services according to specifications and information required in the implementation of payment process;|
|2.||card type, Cardholder name, card number, validity period and service code of the card used to make payment;|
|3.||type of electronic money, Username of Electronic Money and phone number of Electronic Money User; and|
|4.||information related to Consumer’s internet transactions, such as: billing address, delivery address, phone number, e-mail and Consumer’s IP address.|
We may also collect your Personal Information from third parties (including affiliates, agents, vendors, suppliers, contractors, partners and other parties who provide services to us, collect Personal Data and/or perform tasks on our behalf, or with whom we perform cooperation). In such cases, we will only collect your Personal Information for or in connection with the purpose that involves the third party or the purpose of our cooperation with the third party (depending on the situation). Particularly when you register a payment card or account through our application and/or website, and/or our page, and/or access, add and/or connect your payment card or account on our application and/or website, and/or our pages, we may collect certain financial information and your financial records (including but not limited to transaction records, details and placement of your payment card or account, and/or status and country of your payment card or account) from the issuer of the payment credentials or from other third parties.
We may use the collected Personal Information for the following purposes as well as for other purposes as permitted by applicable laws and regulations ("Purpose"):
The registration process for Merchant that we carry out is in accordance with the applicable law and based on the applicable regulations to us including but not limited to Bank Indonesia regulations relating to our business activities, policies from the acquirers and policies from the Electronic Money Issuers.
If you are a Merchant, we may use your Personal Information:
If you are a Consumer, we can use your personal information:
Whether you are a Merchant or Consumer or party who provides Personal Information to us, we may also use your Personal Information generally for the following purposes (although in certain cases we will act fairly and not using your Personal Information more than what is required for such purpose):
We may disclose or share your Personal Information with our affiliates and other parties for the following purposes and for other purposes permitted by
applicable laws and regulations:
We will not disseminate and/or sell your Personal Information to other parties or companies that are not affiliated with us, except for the provision of products and services that you request.
When a Personal Information is not related to you, we will make reasonable efforts to erase the associated Personal Information with you as an individual before disclosing or sharing such information.
Your Personal Information will only be stored as long as it is necessary to fulfil the purposes of its collection, or as long as such storage is required or permitted by applicable laws and regulations. We will stop storing such Personal Information, or delete the intention of associating such Personal Information with you as a Merchant or Consumer, as soon as the purpose of the collection of the Personal Information is no longer required to store such Personal Information and a storage is no longer necessary for business or legal purposes.
Please note that there is still a possibility that some of your Personal Information is stored by other parties including government institutions in certain ways. In the event that we share your Personal Information with authorized government institutions and/or other institutions that can be appointed by the authorized government or have a collaboration with us, you agree and acknowledge that the storage of your Personal Information by the related institutions will follow their respective data retention policies.
Confidentiality of your Personal Information is the most important thing for us. We will always provide reasonable and maximum security measures to protect and secure all your Personal Information which we collect online both through our application and site, from access, collection, use or disclosure by unauthorized people and from conflicting processing by law, accidental loss, extermination and damage or similar risk. All Personal Information that we collect will be protected and kept confidential, in accordance with the applicable law.
We hereby ensure that it complies with the requirements of the PCI-DSS and ISO 27001 standards, relating to card data and security, including protection, confidentiality and destruction of information. In addition, our site has used Advanced Encryption Standard (AES) 256 and Transport Layer Security (TLS) encryption for the protection of your information.
However, sending information over the internet is not completely secure. Although we will try our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information that you send over the internet, or guarantee that such Personal Information will not be intercepted, accessed, disclosed, altered or destroyed by unauthorized third parties, due to factors beyond our control. You are responsible for maintaining the confidentiality of your account details and the authentication code sent to your telephone number in connection with the transactions you make through our site, with anyone and must always maintain and be responsible for the security of the device you use.
In a situation where you provide us with Personal Information relating to another individual (such as Personal Information relating to your spouse, family member, friend, or other party), you represent and warrant that you have obtained the consent of that individual to, and hereby agree on behalf of that individual for, our collection, use, disclosure and processing of their Personal Information.
We, our affiliates and/or our partners may send Merchant direct marketing, advertising and promotional communications through applications, messages via applications, post, phone calls, short message services (SMS), and email ("Marketing Materials") if Merchant agrees to receive such marketing and promotional materials from us. You can choose not to receive these marketing communications at any time by clicking the "unsubscribe" option in the respective message, or contact us via the contact details as stated below. Please note that if the Merchant chooses to opt-out, we may still send Merchant non-promotional messages, such as information about Merchant account.
We may create, use, license or disclose the available Personal Information, provided that, (i) all identifiable things have been deleted so that the data, either alone or in combination with other available data, cannot be linked with or associated with or cannot be identify as an individual or business entity, and (ii) similar data has been combined so that the original data forms part of a larger data set.
Applications, websites and Marketing Materials may contain links to websites operated by third parties. We do not control or accept any responsibility for these websites and for the collection, use, maintenance, sharing or disclosure of data and information by such third parties. Please read the terms and conditions and privacy policies of these third-party websites to find out how they collect and use Personal Information.
The advertisements contained in our applications, websites, and marketing materials serve as links to advertisers' websites and thus all information they collect based on your clicks on those links will be collected and used by relevant advertisers in accordance with the advertiser's privacy policies.